One-on-one meetings, often between managers and direct reports, are crucial for building strong working relationships and boosting employee engagement. Here's how to run a great one-on-one:
Before the Meeting:
Shared Agenda: Don't just wing it! Develop an agenda collaboratively, allowing the employee to contribute topics they want to discuss. This empowers them and ensures the meeting addresses their needs.
Focus on the Employee: Frame the meeting as a dedicated space for their concerns, questions, and goals.
During the Meeting:
Be Present: Silence notifications, put your phone away, and actively listen. Show genuine interest in what they have to say.
Open-Ended Questions: Don't settle for yes/no answers. Ask questions that prompt thoughtful responses and encourage them to elaborate on challenges or ideas.
Two-Way Street: Share relevant updates and company information, but also be open to their feedback and suggestions.
Focus on Solutions, Not Just Problems: If roadblocks arise, brainstorm solutions together. Empower them to take ownership and offer support where needed.
After the Meeting:
Action Items & Follow-Up: Briefly summarize key points and decisions made. Assign clear action items with deadlines and owners (sometimes you, sometimes them). Follow up after the meeting to ensure progress is being made.
Show Appreciation: Thank them for their time and contributions. Recognize their achievements and celebrate their successes.
Bonus Tips:
Regularity is Key: Schedule one-on-ones consistently, typically bi-weekly or monthly.
Flexibility: While an agenda provides structure, allow room for organic conversation as important topics may emerge.
Informal Setting: Consider meeting in a casual space outside the office to encourage a more relaxed atmosphere.
By following these steps, you can create a valuable space for open communication, growth, and building a strong working relationship with your team members.
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